Who we are

Our website address is: https://culturalexchangetours.com.

Privacy Policy for Cultural Exchange Tours (Australia)

Effective Date: 23 November 2023

Thank you for visiting the Cultural Exchange Tours website. We are committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect
Personal Information

We may collect personal information that you provide to us, such as your name, email address, phone number, and any other information you choose to share with us when contacting us or making a reservation.

Non-Personal Information

We may also collect non-personal information automatically, such as your IP address, browser type, device information, and other technical information about your usage of our website.

How We Use Your Information
We may use the information we collect for the following purposes:

Communication: To respond to your inquiries, provide information about our services, and communicate with you about your reservations.

Improvement of Services: To analyze and improve our website, services, and user experience.
Marketing and Promotions: With your consent, we may send you promotional materials and offers about our services.

Legal Compliance: To comply with applicable laws and regulations.


Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of the website.

Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet or method of electronic storage is entirely secure.

Your Choices
You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. You may also request access to, correct, or delete any personal information we hold about you.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and the updated version will be posted on our website with the effective date. Please review this policy periodically for any changes.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at (03) 9370 2280

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website.